FAQ

Is the service call fee deducted from the repair bill?

If the repair is going to be costly, we will deduct the service call fee from the total amount due from the service.  Again, we do everything possible to make sure we get your business again in the future so we keep the cost as low  as  possible and have friendly, professional technicians doing our service work.

What payment methods can I use to pay for the service?

 We accept cash, checks from a local bank (no temporary checks please), and have recently setup our system to where  we can accept all major credit cards as well as paypal. Cashiers check and money orders are also acceptable forms  of payment.

Do you repair gas appliances?

Unfortunately, due to insurance purposes, we cannot service gas appliances. There Is too much of a liability on our  end, so it is not allowed for us to service gas appliances. All of the gas or propane appliances we sell are sold AS IS with  no warranty. We also cannot install the gas or propane appliances that we sell. We can deliver them, but that is the extent of what we can do.

Do you make emergency calls after hours?

YES! We are normal people too. We understand things happen when we least expect it. We are happy to service your appliance at your convenience, whether its late at night, or early in the morning. There is also no extra charge for after hours calls.

Do you offer maintenance contracts for landlords or apartment complexes?

YES! We would love to sit down and discuss the details of your needs. We are also landlords ourselves and know how frustrating it can be when something breaks down. Especially when you have so much other things to do. Call us today  and let us show you that those worries can be a thing of the past.

Poll

what is most important to you when buying an appliance?

cost 26 34%
brand 18 24%
reviews 21 28%
warranty 11 14%

Total votes: 76

We love to have fun while we are out doing deliveries or service calls. Sometimes you may even see us in our church clothes at a customers house!We love to have fun while we are out on our deliveries or service calls. And even though we try to reserve Sundays for family, we have been known to be spotted in our church clothes, lying on the floor of a customers garage fixing their washer. We love our job and our wonderful customers so we dont sweat the small stuff!